L10 — Agents Application Layer

Not chatbots. Colleagues.

AI Agents Configured as Team Members

Virtual Employees are AI agents that operate as configured members of your organization. Each one has a defined role, strategic goals, KPIs, communication preferences, and a maturity level that determines how autonomously they can operate. They don't just respond to prompts — they understand their position in your organizational hierarchy, know which processes they own, and progress from observer to autonomous operator as they build confidence through verified actions.

What Virtual Employees delivers

01

Role-Based Configuration

Configure virtual employees with job descriptions, responsibilities, reporting structures, and performance metrics — just like onboarding a human team member.

02

Strategic Goal Alignment

Every virtual employee's actions trace back to organizational goals. They don't just complete tasks — they understand why those tasks matter and how they contribute to broader objectives.

03

Progressive Autonomy

New virtual employees start in observation mode, watching how human colleagues work. They progress through copilot mode to autonomous operation as their confidence scores and task completion rates warrant.

04

Communication Protocols

Define how virtual employees interact — when they speak up vs. listen, which channels they use, how they escalate, and who they collaborate with. Internal and external communication rules are separately configurable.

How it connects across the stack

Virtual Employees works in concert with other layers in the intelligence stack — each connection amplifying the capability of both components.

RACI MatrixMaturity ModelKPI DesignerSOP Library

Why it matters

Scale your workforce intelligently. Virtual employees handle routine operations with increasing autonomy, freeing human team members for strategic work. Over 300 pre-configured role templates provide starting points for rapid deployment.

See Virtual Employees in action

Discover how Virtual Employees fits into your enterprise intelligence strategy.

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